Shipping policy

Shipping

Avermontis
Harun Güz
Ruelandstraße 42, 88145 Opfenbach, Germany
Email: info@avermontis.store
Phone: +49 2161567700

We ship from Germany across Germany, the rest of Europe and worldwide. The exact rate is shown at checkout before you pay, based on the weight of your order.

Tables

Table tennis tables are large and heavy and ship on a pallet, usually as a single flat carton. Delivery is kerbside: the carrier brings the pallet to the nearest accessible hard standing, not up stairs or into the room. A full table can exceed 70 kg boxed and is long — have help and check it fits through your doors and gate. Balls, tape and the scorer ship by parcel.

Times

Orders leave us within 1–3 business days. Delivery typically takes 2–5 business days within Germany, 4–10 business days to the rest of Europe and 7–20 business days further afield. Pallet shipments are booked with a freight carrier who calls ahead; allow 5–15 business days.

Customs

Goods are dispatched from Germany. For deliveries outside the EU, any import duty, VAT or clearance fee in the destination country is payable by the recipient.

Damage in transit

Check the packaging before you sign for it, note any damage on the carrier's paperwork and photograph it — that is what makes a claim straightforward.